Frequently Asked Questions

Yes — Essex Clean is fully insured and bonded. Your safety and trust are our top priorities, and our coverage ensures that your home and belongings are protected every step of the way.

Absolutely. Essex Clean carries full workers’ compensation insurance for all of our employees. If a team member is ever injured on the job, their medical expenses and lost wages are covered — and you’re never held liable. We’re committed to doing things the right way, protecting both our clients and our team.

We love pets! Our team is trained to work around animals, but for everyone’s safety and comfort, we recommend securing your pets in a room that doesn’t need cleaning. It also helps to let us know ahead of time if your pets will be home—especially if they’re nervous around strangers or vacuums. Your pet’s comfort and safety matter to us, and we’re happy to work with whatever setup makes sense for your home.

We offer recurring home cleaning (weekly, biweekly, monthly), deep cleans, move-in/move-out cleanings, and post-construction cleanups — all with eco-friendly products and trained professionals.

Yes! We only use non-toxic, eco-friendly products that are safe for kids, pets, and anyone sensitive to harsh chemicals or artificial fragrances.

Absolutely. Every team member is thoroughly vetted, background-checked, and professionally trained. Plus, we pay our cleaners fairly, so you get a happier, more dedicated team.

Your satisfaction is guaranteed. If something doesn’t meet your expectations, let us know within 24 hours — we’ll make it right.

Not at all. Many of our clients prefer to give us access while they’re out, and we treat every home with care, discretion, and professionalism.

Simple! Just request a free quote — we’ll follow up with a quick conversation and a personalized estimate. From there, you can book your first clean with confidence.